TW
Thea W
1 reviews | Active since Jan 2013
06 Aug 2020, 13:37
ABSA - NATIS CAR DOCUMENTS
***ca I paid my car in full and I want my car documents Since April this year Im trying to get my car's documents I send them mail and then they confirmed that they received the mail Case open and 2 weeks later Case close WITH NOTHING DONE !!!!! SO ITS NOW 4 MONTHS THAT IM TRYING TO GET MY CARS DOCUMENTS When I had to pay my instalments they never have to wait or ask me for the instalment
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Absa's replyOfficial
06 Aug 2020, 14:25Dear Thea Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply06 Aug 2020, 14:25
Official
Dear Thea Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Best regards,