ABSA National Deceased Estates Gross Incompetence

<p>This has to be the worst I have ever experienced from a private company - it is more *********** and bureaucratic than anything else in the business field. ABSA has now created a monster of a black hole called the "National Deceased Estates Dept". Be afraid....it is easier to get authorisation as an executor from the High Court than get a deceased estate bank account sorted with ABSA! Four months after my Mom's death and I am still at a loss - missing documents, countless emails, personal visits to an ABSA branch - to no avail. You are a mere number, classified according to the alphabet with no accountability from anyone. There is no person to talk to, ask questions or to help. It is shameful that in death their former clients are treated so poorly!</p>