AV
Ane V
1 reviews | Active since Nov 2012
02 Feb 2022, 10:29
ABSA NATIONAL DECEASED ESTATES
We administer deceased estates and have asked Absa in September 2021 to close the deceased's bank accounts. It is now 5 months later and we are still struggling to get them closed. We really don't know what to do anymore as we phone them everyday and they just have excuses
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
02 Feb 2022, 16:49Dear Ane de Villiers Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***4. Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Feb 2022, 16:49
Official
Dear Ane de Villiers Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***4. Kind regards,Rezona Louw Group Customer Care