CM
Carol M
1 reviews | Active since Sept 2022
04 Sept 2022, 18:30
Absa National Deceased Estate terrible service
I've been waiting for the transfer of my mother's estate for 2 months. First it was a very rude Consultant and now I'm told they are doing Fica verification. does it really take 2 months to verify fica. Poor service with this bank and I would not encourage anyone to put their estate with ABSA
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Absa's replyOfficial
05 Sept 2022, 10:13Dear Carol Mbokodo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply05 Sept 2022, 10:13
Official
Dear Carol Mbokodo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw