LF
Lee-Ann Fourie
1 reviews | Active since Sept 2021
23 Sept 2021, 10:09
ABSA - National Deceased Estate
National Deceased Estate - IMPORTANT NOTE: Due to the Master portal being down, the validation of the Letter of Executorship or Letter of Authority that we receive from you will take longer than expected, thus causing a delay in the finalisation of your instructions.
How many weeks will this be the standard reply to emails? With no further communication.
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Absa's replyOfficial
23 Sept 2021, 13:05 Dear Lee-Ann Fourie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***5. Kind regards, Rezona Louw Group Customer Care
Absa's reply23 Sept 2021, 13:05
Official
Dear Lee-Ann Fourie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***5. Kind regards, Rezona Louw Group Customer Care