ABSA NAEDO *****

I am dissapointed at by the service , I had made a call to query a NAEDO debit order that went off twice in a month from my account. It doesn't make sense to me why my bank that I've banked with for so long could be so ***********. How do you allow such, I wasn't given a resolution, instead they gave me a number to phone, I phoned that number and still no help was ordered so this means my account will still be debited at the end of this month. ABSA look into this before I pack up and simply close this account with you.