SW
Shane W
1 reviews | Active since Sept 2012
25 Sept 2020, 10:42
ABSA N1 City cares
ABSA N1 City has twice in the last month shown me what customer service should be like. After some false starts with the national call centre, the personal service received from Rey Ariefdien and Gelano (didn't get the surname) to resolve my issues professionally and with a smile is really appreciated.
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Absa's replyOfficial
25 Sept 2020, 12:30Dear Shane
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply25 Sept 2020, 12:30
Official
Dear Shane
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management