SN
Siphumelele N

1 reviews | Active since Nov 2020

08 Nov 2020, 19:25

Absa my worst nightmare right now

I am sivuyo Nontshinga had my savings account with Absa for over 10 years im having baby momma drama and she has taken me to court for maintenance apparently Absa received a court order from Protea Magistrate court the document looks so frudenlent its not even funny but my bank has taken the court order and placed holds on my account without notifying me what hurts me the most is that this was done at Springs branch yet i stay in Soweto this manager that did this hold where does she get the right to even go on my account and do such my car finance is with Absa and my car is still not paid and so are all my other debit orders i thought this is a personal account but i have realised my money is not safe and so are my details I would like my account to be unfrozen as this is so unprofessional and very disturbing

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Replies (1)
Absa
Absa's reply09 Nov 2020, 09:05
Official
Dear Siphumelele Nontshinga Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Care