KC
Kent C
1 reviews | Active since Oct 2013
12 Nov 2020, 06:17
ABSA mute
App**** 5 days ago for an increase of credit on the app, it has been troubled times, still nothing...not a call, email or sms...loyal customer for years!!
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Absa's replyOfficial
12 Nov 2020, 09:59Dear Kent Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply12 Nov 2020, 09:59
Official
Dear Kent Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Best regards,