ABSA MUST I BEG YOU TO GET WHAT YOUR PREMIUM ACCCOUNT OFFERS!

I am absolutely appalled at Absa's service.... or the lack there off.

As a premium client I expect that I would get the benefit that a premium account offers, however, that's not the case. I have been getting thrown from pillar to post and getting absolutely no resolution. I literally need to beg for financial advise and for a home loan consultant to call me. I have subsequently moved my AVAF to MFC because they were willing to offer me a way better rate than ABSA yet I am an absa client and I am in the process of moving my cheque account to Nedbank as they are willing to offer me a platinum account free of charge. I mean really Absa, is this your way of saying that you do not need my business!