Absa must burn in Hell, for doing what it's doing to its clients!

I Have had a complaint with Absa and The Banking Ombudsman, that has been unresolved for the past, 7 to 8 years. I recently lodged a complaint with case number C-***3, with the action line again on 7 December 2021, only to get a sms on 15 December 2021,stating the complaint is closed! No telephone interaction whatsoever. Thanks for proving yourselves and showing, that you are capitalistic, *******s, that does not give a damn about the well being of your clients.