C
Coetzee
1 reviews | Active since Oct 2022
16 Oct 2020, 19:17
ABSA - most useless banking app
There we go again: "We have experience a technical issue" and "System not available". After my last complaint about the ****py Absa banking app, I was promised my issue will be "investigated"...,I even received a reference number (amidst the usual apologies). And as per usual experience after having logged a complaint, you just never hear from Absa again. No care about its customers. Why bother...there are enough customers who just don't care about ****py service. So Absa if you really want to make a difference, make some effort to pick up a phone and call me. That is if you actually have a phone...
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
19 Oct 2020, 11:19Dear Herman Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Oct 2020, 11:19
Official
Dear Herman Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
19 Oct 2020, 11:19Dear Herman Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Oct 2020, 11:19
Official
Dear Herman Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
20 Oct 2020, 21:38Dear Herman,
With reference to the below, please be advised that we have sent you an email to email address *** requesting more information on the matter. Kindly reply back for us to assist further. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
With reference to the below, please be advised that we have sent you an email to email address *** requesting more information on the matter. Kindly reply back for us to assist further. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Oct 2020, 21:38
Official
Dear Herman,
With reference to the below, please be advised that we have sent you an email to email address *** requesting more information on the matter. Kindly reply back for us to assist further. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
With reference to the below, please be advised that we have sent you an email to email address *** requesting more information on the matter. Kindly reply back for us to assist further. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,