CE
Carel E
1 reviews | Active since Aug 2019
06 Aug 2019, 08:26
ABSA = Most Terrible and *********** service!
Most terrible service ever.
I went to the Clear Water branch to have an account linked to my internet banking. Took 4 branch visits, last one being 2 hours.
Then it was done wrong, all beneficiaries lost... When calling the help line, they told me I must go in to the branch... This for there incompetence?
Today, 2 phone calls of 12 minutes plus later, no help!!!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
06 Aug 2019, 10:42 Dear Carel,
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply06 Aug 2019, 10:42
Official
Dear Carel,
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***9. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
CE
Carel E's updateReviewer Update
06 Aug 2019, 15:54Thank you to Herchelle Herm**** who sorted me out. If all ABSA employees could have been on his standard, banking with ABSA would have been way more pleasurable.
Regards.
Regards.
CE
Carel E's update06 Aug 2019, 15:54
Reviewer Update
Thank you to Herchelle Herm**** who sorted me out. If all ABSA employees could have been on his standard, banking with ABSA would have been way more pleasurable.
Regards.
Regards.
Absa's replyOfficial
07 Aug 2019, 10:54Hi Carel and thank you for the feedback.
Absa's reply07 Aug 2019, 10:54
Official
Hi Carel and thank you for the feedback.