MZ
Mallorie Z

1 reviews | Active since Aug 2015

21 Aug 2015, 09:27

ABSA- MOST PATHETIC BANK

Got a credit card statement for a credit card I agreed to take out with ABSA via a marketer for ABSA on 17 JUNE 2015-<br> To my utter surprise on 20 AUGUST 2015 I received a statement dated 28 JULY 2015 - I owed them R268.68 and yet I am not even in possession of and have not even made us of at all of the said credit card. <br> Being charged interest on outstanding fees from June 2015 and the best part of all of this is when I called the Platinum Line call centre to request the call to be reviewed of the marketer who sold me the card I am told that the call record cannot be retrieved as it was a marketer and not ABSA themselves. <br> <br> Ended up paying the settlement on the credit card- would not recommend ABSA to ANYONE. <br> <br> Absolutely pathetic to say the least.

0
Replies (1)
Absa
Absa's reply21 Aug 2015, 12:32
Official
Hello Mallorie,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd