ABSA - Most Inefficient bank

Absa must be one of the most inefficient bank that I know. I used my biometrics to sign onto the bank app and, for some reason it did not want to work anymore, tried resetting the pin, but eventually went to Walmer branch in PE, after a hour and a half, they still not get the Internet app and Online banking to work "Already registered for Online banking", funny enough as I was sitting waiting, another client at the bank mentioned on the phone, " I am done with all the other bank" just sitting here waiting for the slow bank. Now I cant do anything, no online banking no app, and had to leave because of other commitments. ABSA I was more into your branches this past two weeks, than what I have been to FNB the last 3 years. Please sort this out ASAP.