KE
Kirsten Erentzen-Miller

1 reviews | Active since Nov 2018

13 Nov 2018, 17:47

ABSA MOST DISGUSTING SERVICE YOU SUC****

Absa had given the most disgusting service ever. after weeks of mailing every department including missing payments (who is now missing and had no staff one can talk to) not one person has rep**** I have names of staff members emailed as well. close to 38 emails and a month of enquiries I am waiting for a refund!!!!! You HAVE ALL THE PROOF AND CONTINUE TO IGNORE ME!!! NOW ONE PERSON IS TRYING HELP ME AND FIX THE MESS!!! YOU ARE JUST BLATANTLY DISGUSTING 3 OF YOUR STAFF JUST STOPPED RESPONDING TO MY MAILS. WHAT ARE YOU GOING TO DO ABOUT IT. I WILL EXPOSE YOU ON EVERY PLATFORM AND I FEEL SORRY FOR PEOPLE WHO ARE NOT AT THE MEANS TO TRAVEL INTO THE BANK OR TO EVEN PHONE BECAUSE THEY WILL BORROW MONEY TO GET THERE AND WILL NOT EVEN BE HELPED

0
Replies (2)
Absa
Absa's reply14 Nov 2018, 12:01
Official
Dear Client
 
 Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.


Regards                     
Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd
KE
Kirsten Erentzen-Miller's update29 Nov 2018, 15:38
Reviewer Update
Good day Vanessa i have emailed and called you and Suzan, nobody is getting back to me.