ABSA, MONEY MAKING SELFISH DISGUSTING BANK!

Earlier this year I was contacted by the vehicle finance dept to provide them with my proof of insurance which I did willingly and forwarded them a copy several times despite receiving automated emails that my email was received - at this point I was using my previous employers email address. I got debited for an unauthorised amount including my car installment I went to the bank to reverse the amount and paid for my car instalment only. I was then advised it was for an insurance with Hollard which I did not request neither was I informed that Absa had been so kind to take out an additional insurance of R1100 for me on top on of my existing insurance. I than sent another proof of insurance with Discovery to avoid all these mishaps taking place already and again with the same thing happened, I repeatedly sent the same document over and over with no luck for weeks on end. With every call centre agent that contacted me I asked them to please go back to the history of this issue and escalate and nothing was ever done. Yesterday I was then threatened that my car is going to be collect because I am in arrears yet the same bank debits me every month. I HATE DOING BUSINESS WITH ABSA!