1 reviews | Active since Nov 2012
Absa Mobile Banking App frustrating and requires numerous visits to the bank
The new Absa mobile banking app can't be installed on a new device without first going into a bank to get a security code. This defeats the whole purpose of "ease of use". If the app is uninstalled off a device and one tries to re-install that same app on the same device one has to go into the bank to get a new security code. The uninstall button on the app is also in the same place as the log out button on the previous screen so if you are not looking properly it's quite easy to uninstall the app. The banking app also does not log one out automatically which means that you have to log out manually. This app is terrible and is not user friendly.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
