AM
Antoinette M

1 reviews | Active since May 2018

05 Feb 2019, 22:22

Absa mistakes will ruin your life

I made a loan at absa Mmabatho in December the loan did not deduct end of December so I thought ok the reason is I took a loan in the middle of the month end January no deduction still today I made time and went to Absa branch only to find out I am in arrears of 16000 I am not aware off Absa is now blacklisting of their own mistake what a service!!!!!

0
Replies (4)
Absa
Absa's reply06 Feb 2019, 09:36
Official
Hi Antoinette,

Thank you for your posting. I am Basani Hlungwane and will be facilitating your matter.  The Business Unit concerned will be in contact with you within the next 24hours. Thank you.
AM
Antoinette M's update06 Feb 2019, 18:11
Reviewer Update
I received a called from a very rude lady from Absa Mmabatho saying he want to arrenge with me that the debit order should deduct the installment month end.This is not my query my query is a sa should provide me with the reason why did they not debit and wayfirward should be they must reverse all payments that are behind due to their negligence! And they must update my ITC and supply me with prove the longer they take the more my ITC is dented by Absa .
AM
Antoinette M's update13 Feb 2019, 00:54
Reviewer Update
Still no way forward to resolution from Absa as yet .Because this is my ITC and this is my name in disrepute I will have to solve this and deal with ABSA
Absa
Absa's reply13 Feb 2019, 11:32
Official
Hi Antoinette,

Thank you for your posting. Tshepo Sefakonyana is attending to your matter and will advise on progress. Thank you.

Basani Hlungwane
Group Customer Care