ABSA missing payments terrible service

<p>I have lodged a missing payments issue at the Bracken City ABSA branch on the 6th of December 2016,</p> <p>and again on the 8th of December 2016, and once again on the 19th of December 2016 with refference to missing payments to my ABSA cheque account which my daughter did inccorectly, she loaded ABSA credit cards on her FNB internet banking by mistake instead of my cheque account number in 2011 as she was new to the internet banking system.</p> <p> </p> <p>numerous payments has been done to my account but I never received the payments in my cheque account but the refferences she stated was my cheque account number.</p> <p>the helpdesk at ABSA Bracken City Branch has submitted 3 emails to the missing payments department attaching all proof of payments done and cc'd me in these emails to them, but up until now I have not received any feedback or refferences to this matter.</p> <p>I have been a client of ABSA (trust Bank) since 1973 and I WILL surely chance my bank once this matter has been resolved, as I have had no satisfatoring service for a client who have only been loyal to ABSA bank for all these years.</p> <p> </p> <p>I would appreciate if someone could give me ANY feedback with regards to this matter ASAP.</p> <p> </p> <p>thanks</p> <p>Mrs. MS Augustyn</p>