CN
Christelle N
1 reviews | Active since Aug 2017
10 Aug 2020, 07:30
Absa missing payment
10 Aug 2020, 07:26 Absa On the 5th August 2020 I made an immediate payment to my FNB business account from my Absa personal account. It has been 5 days, payment has not reflected and no one in Absa seem to know where the money is. Every consultant I speak to has a new excuse. How can money just disappear???
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Absa's replyOfficial
11 Aug 2020, 11:26Dear Christelle
Thank you for bringing this matter to our attention. Kindly provide us with your Absa account number and the amount transferred to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your Absa account number and the amount transferred to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply11 Aug 2020, 11:26
Official
Dear Christelle
Thank you for bringing this matter to our attention. Kindly provide us with your Absa account number and the amount transferred to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your Absa account number and the amount transferred to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management