Absa missing payment

I have transferred the money from Standardbank to Absa credit card as immediate payment. After 24 hrs the money has not reflected on my credit card. I went to Absa Mall of Africa Branch where I was told to send a proof of payment to missingpayments.absa.co.za which I did. I called the Manager and explained to her the urgency of me getting this money, he then asked the lady who was helping to call credit card division. The lady who assisted was very rude, telling me the turn around time is 5-7 working days, when I tried to explain the urgency and is not acceptable, she told me according to whose standard. I was not happy with her attitude and I told am not happy with the turnaround time and she asked me according to whose standard. I am appalled by this type of service and am expecting Absa to do better than this.