GH
Glen H
1 reviews | Active since Feb 2022
28 Feb 2022, 00:18
ABSA misplaced card
Hi ABSA
Please can you assist. My mother emigrated to Portugal with our family. She is 83 years old and has had an account with you since you were still Trust bank. She does have some money in an ABSA account. Unfortunately she misplaced her card and now does not have any access to her money as she can obviously not go to a branch. Please can someone assist. Regards Hantie
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Absa's replyOfficial
28 Feb 2022, 10:35Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within the course of the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply28 Feb 2022, 10:35
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within the course of the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,