SA
Sherman A

1 reviews | Active since Jan 2017

18 Sept 2020, 15:02

ABSA misleading payment holiday-result..POOR CREDIT RECORD

Business Insider | Money and Markets

Absa customers (in good standing) are about to be invited to a 3-month Covid-19 debt holiday.

BUT ABSA DID NOT WARN THAT THIS WOULD IMPACT YOUR CREDIT RECORD AT CREDIT BUREAU....even "GOOD STANDING" @AbsaSouthAfrica WHAT NOW???? NO RESPONSE FROM ABSA ON TWITTER

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Replies (1)
Absa
Absa's reply18 Sept 2020, 16:20
Official
Dear Michael,
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. 
 
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd