ABSA MIMOSA MALL BLOEMFONTEIN STAFF ACCUSE CLIENT OF ***** INFRONT OF CUSTOMERS

On the 12th April 2019 , I went to Absa Mimosa Mall Branch to withdraw Petty cash for my Employer ,something I always did , The Teller told me that my name doesn't appear on the system, I then told him that's always the case even with my other colleagues but eventually withdrawals do happen, I gave the contact details of the Absa employee in Pretoria (Corporate and Business division ) who handles the account as usual to be contacted, Teller then called for assistance from her nearby colleague whom she repeated how the process work , "If the signature doesn't appear , No withdrawal" I asked her to call her ABSA colleague who is responsible for the business account , She started "proclaiming her 2 year Branch experience and further accused me of trying to commit ***** in front of customers and her colleagues . Accusing me of creating signatures my self on the document I brought , despite the fact that her other colleague is attesting to the complexity of the transaction and history with My self and colleagues.

As a Qualified Accountant I felt naked when I was accused of forging signatures ,especially knowing that my employer has project accounts worth millions with this Bank . I have indicated to my employer that it is going to be very difficult for me to perform my duties with a Bank that treats people unprofessionally and humiliate them if transactions are complex instead of finding a solution which was just a phone call away.