ABSA MILKING CLIENTS
Worse experience of Absa Stockbrock, after cancelling my account online for over a year the account kept on accumulating charges before it even reached a R1000. Even when I tried paying with no luck. Only to be told to sell shares today and still be left with a bill of R4700 from R4165. The broker told me after I agreed for shares to be sold that I will pay R120 per transaction. So much for being loyal to this bank and be a Private client. No one cared to follow up on the cancellation. This Africanicity thing its just a gimmick. Even thinking of cancelling my private account.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
09 Oct 2020, 10:23Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***9. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply09 Oct 2020, 10:23
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***9. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
