ABSA MICKEY MOUSE BANK AND USELESS ***** DEPARTMENT

this review is to show the absolute disgust in ABSA bank ***** handling . It is shocking when you call to report ***** on your card and you get told that o sorry the ***** department does not work on a weekend. My mom recieved a new card from ABSA 2 days after her money was taken. they contacted the ***** line to report the ***** as the money was reserved for an online purchase so the bank would be able to stop it before the transaction went through. ABSA ***** DEPARTMENT DID **** ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the transaction went ahead only for my mom to contact them again to ask what they allowed this for and was told sorry the ***** department doesn't work on a weekend. WHAT THE ACTUAL ****?????? to date my moms money still has not been refunded into her account by ABSA. yesterday my dads credit card account was hacked he phones ABSA ***** LINE there are problems with the call centre and ***** line sorry they cannot take the call. what stuffing bull**** service is this, what is ABSA A MICKEY MOUSE BANK ???? This is pathetic. and we will be taking this further . You people are a joke. and the worst of it is its your staff *****ing the money !!!!!!!!!!!!!!! as they suspected its an inside job WHICH YOU ARE ALLOWING TO CARRY ON. you are a stuffing joke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!