ABSA Megaubenefts Does Not Work !

Item: Absa
Rating: 1
Author: Gazza K

This product simple does not work ! AT ALL ! For many months now, we've tried to redeem the monthly vouchers on the website - it fails ! Try the App - it fails ! Try the mobile USSD - it fails ! ALL FAIL ! Somebody needs to report ABSA to the Banking Ombudsman or ASA, or some organisation for a product they are advertising and promoting that they actually DO NOT HAVE ! A shame you can't give ZERO stars...

Helpful (0)

Replies (3)

Absa's replyOfficial

21 Apr 2021, 13:14

Dear Gazza K, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply21 Apr 2021, 13:14

Official

Best regards,

Absa's replyOfficial

21 Apr 2021, 13:24

Hi Gazza,
Please be informed that we have sent an email to email address *** requesting MEGAU account details. Kindly reply back for us to assist further. Thank you. Basani

Best regards,

Absa's reply21 Apr 2021, 13:24

Official

Hi Gazza,
Please be informed that we have sent an email to email address *** requesting MEGAU account details. Kindly reply back for us to assist further. Thank you. Basani

Best regards,

Absa's replyOfficial

22 Apr 2021, 13:02

Dear Gazza,
Trust you are doing well. Please be informed that we have sent you a follow-up email to email address *** . Kindly reply back with requested information for us to assist you further. Thank you. Basani

Best regards,

Absa's reply22 Apr 2021, 13:02

Official

Best regards,