IS
Imtiaz S

1 reviews | Active since Aug 2017

22 Apr 2021, 13:09

Absa MegaU rewards

I have tried numerous rimes to sort the MegaU Rewards out.

I've been now twice to the branch. Phoned numerous times and no help. I received the sms to redeem the reward. When you do it and select, no sms is received to say you have the voucher.

I really should close this account and seek another bank for my kids.

0
Replies (2)
Absa
Absa's reply22 Apr 2021, 14:09
Official
Dear Imtiaz,  Thank you for bringing this matter to our attention.  We sincerely apologies on any inconvenience caused.  Your complaint reference number is C-***0.  Kindly provide our office with a id number or account number to ensure effective investigation and feedback
 
Regards 
Daphne Le Grange
IS
Imtiaz S's update07 May 2021, 11:12
Reviewer Update
Hi

You were supposed to call back.

Still waiting.