AM
Annelie M

1 reviews | Active since Jan 2019

23 Jan 2019, 13:20

ABSA MegaU benefit flaw

Why are MegaU benefits not available? Opened accounts for my daughters with all these nifty benefits promised. My children have never been able to use any of them. Either Mcdonalds not affiliated with rewards anymore, then Debonairs cannot redeem codes, then data voucher says "code already redeemed".....I have claimed the benefits many times to try and use them but NOW, you cannot even claim the benefits at all anymore as website is not working. This is really not the service that I as longtime ABSA client would expect from this banking giant.

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Replies (1)
Absa
Absa's reply23 Jan 2019, 16:13
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd