nM
nirisha M
1 reviews | Active since May 2015
05 Nov 2018, 08:49
ABSA MEGA U BENEFITS PROBLEMS
My kids have Absa accounts and are part of the Mega U Program. We have been having an ongoing problem trying to use these vouchers. Mcdonalds at Galleria mall said they do not accept Absa vouchers. When using it at other McDonald's branches, the voucher pin is declined, and we end up paying the full price all the time. Trying to redeem other meal vouchers on the online site is a waste of time as Absa never sends the voucher pins.My husband has emailed the benefits team over a month ago and has had no response as yet.Is this just a marketing scheme from Absa to draw customers by these **** rewards?????Irate Parent
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
05 Nov 2018, 12:54 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your kids account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your kids account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply05 Nov 2018, 12:54
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your kids account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your kids account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
nM
nirisha M's updateReviewer Update
15 Nov 2018, 10:06Hi I am still.awaiting for someone to contact me. ********** 660
nM
nirisha M's update15 Nov 2018, 10:06
Reviewer Update
Hi I am still.awaiting for someone to contact me. ********** 660
Absa's replyOfficial
15 Nov 2018, 17:41Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your kids account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your kids account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply15 Nov 2018, 17:41
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your kids account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your kids account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
nM
nirisha M's updateReviewer Update
16 Nov 2018, 10:08Yarish Maharaj ID no:***
Yushavia Maharaj:***
nM
nirisha M's update16 Nov 2018, 10:08
Reviewer Update
Yarish Maharaj ID no:***
Yushavia Maharaj:***
Absa's replyOfficial
16 Nov 2018, 11:58 Hi I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply16 Nov 2018, 11:58
Official
Hi I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,