ABSA MEGA U ACCOUNT

I app**** online for a mega u account for my daughter. On 29 November I received an email in response from ABSA with the reference number for the application. A consultant called and advised me to send the relevant documentation which I did on the very same day. After 2 weeks I had no response or any feedback from ABSA. Trying to call them is mission impossible. When I finally got through on Friday 10 Dec. I was told that the account was open and that I could go to any branch to have a card made. On Sunday 12 Dec 2021 I went to ABSA airport to have the cards made. I was informed that the account for my daughter does not exist. Opening this account has already cost me so much. Time, air time, fuel and lots of frustration. I GIVE UP!!!!! Going to another bank. The client clearly does not matter.

Lenore