NM
Norman M

1 reviews | Active since Jan 2016

19 Jan 2016, 13:52

ABSA Mayfair not delivering service

Today, 19 Jan 2016 I went to ABSA Southgate to deposit coins, the bank was already full as i got to the front, the lights went off and they do not have a back up generator. After going to Rosetenville just to find out the ABSA Bank closed down there I went to Mayfair branch where i was told by a teller that they do not accept over R2000 coins???? Excuse me but since when? i have been depositing money for years at ABSA and that is the first time i ever heard that!!! We than went to ABSA Brixton branch where i was assisted. I think the employees at ABSA Mayfair is too lazy to do their jobs and therefore came up with such an excuse, this looks bad on on ABSA as a business and the way i feel because of how i was treated i would even like to change my bank. Not a happy customer at all!!!

0
Replies (1)
Absa
Absa's reply19 Jan 2016, 15:56
Official
Hello normanmarais,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd