ABSA, maybe a bit ****phobic

I find your institution's actions questionable! We app**** for a Home loan directly at ABSA and one of your competitors. ABSA declined our application based on affordability whilst the competitor approved us for more that the bond value. We also app**** through a Bond originator who in turn app**** at ABSA again, this time it is not our affordability, now we can afford it but the property value is not sufficient as security for the bond amount. Yet the competitor valued the property as double the bond value... I cannot help but wonder if we were not afforded assistance from ABSA due to us being white *** males? On top of all this, the application process (just to say, sorry we cannot help you) took an astonishing 6 weeks. To the extent that we had request an addendum to our offer to purchase. But don't stress, the competitor's consultant is in a better and less ****phobic "Mood" as it becomes clear that the consultant's mood plays a bigger role than the client.