Absa Maxicare is a joke

ABSA is selling appliance insurance under a company name called Maxicare. I am appalled with the service from Maxicare and unfortunately this reflects utterly bad on Absa hence I am writing this review under Absa as they must take responsibility for their providers. I recently had my Microwave and Dishwasher fixed with Maxicare, they use Teljoy as their provider to fix the appliances. My Microwave came back so badly damaged and poses a safety risk, it looks terrible and it packed up again on the 25th of December. The dishwasher came back damaged beyond repair in my opinion. I was advised that the motor was replaced but it never went in for a motor problem, the problem were that it was leaking water. Upon return we switched the dishwasher on and water was running out of it on the same spot thus I don't know what they have fixed. The door of the dishwasher is so badly bent that you can look inside the machine with the door closed. I have fitted a brand new kitchen and due to their negligence I have water damage where the dishwasher is standing, I want Maxicare to forfeit the bill for the water damage as well as a replacement of a new dishwasher and microwave. The appliances went in looking brand new and now it's such a sore eye in my kitchen. I have been with Maxicare now for 3 years, paid my installment diligently and claimed twice in the 3 years. I hope Absa will take this seriously and will relook at Maxicare.