AC
Albert01 Coetzee

1 reviews | Active since Nov 2016

08 Dec 2023, 08:18

ABSA - master of Inconvenience

ABSA CREDIT CARD - Why do ABSA list me on Clearscore - affecting my score NEGATIVELY - If I don't even have a credit card??? Now I'm have to prove I don't have a ct card.. do affidavits.. supply ID and Proof of Res - WHY???? Why this inconvenience if it is ABSA's mistake???

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Replies (1)
Absa
Absa's reply08 Dec 2023, 08:51
Official
Dear Albert, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd