ABSA MARKETING INVASION OF PRIVACY with BOTs

ABSA advertises on a logged in platform even though you have opted out. When you ask questions they hide behind call centres, no return calls and emails as well as radio silence. Eventually someone important says he would remove it but technically they cannot, siting technical ability. I would expect a decision of this nature to have an ABSA bank approved answer from the privacy department. The bank expectation is that you must agree to their point of view without any documentation or privacy legality. Poor show from ABSA's management, Privacy Department and Conflict Resolution department who closed the case with no clear resolution.