CB
Cherise B

1 reviews | Active since Oct 2017

27 Oct 2017, 18:11

ABSA Mall@reds horrible customer service

The Caucasian lady at the Customer Service counter at the ABSA in Mall@reds prides herself on making a customer's life a living hell. She has no business being in customer care. No wonder people are terminating their service at this bank.

0
Replies (1)
Absa
Absa's reply30 Oct 2017, 15:40
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd