OI
Odette I
1 reviews | Active since Dec 2018
10 Sept 2020, 12:42
Absa makes me sick!
Do not call Absa contact centre they will not assist you .been calling since 24 August till date no help .apparently their TLs are at home "working"and cant assist their teams with queries . I always have issues with this bank from claiming to fees to response time . You will never have me as a banking client . Totally livid.
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Absa's replyOfficial
10 Sept 2020, 13:51Dear Odette
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and details of the matter in order to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and details of the matter in order to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply10 Sept 2020, 13:51
Official
Dear Odette
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and details of the matter in order to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and details of the matter in order to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management