SM
Stephen M

1 reviews | Active since Apr 2014

04 Feb 2016, 15:42

ABSA makes it impossible to close Credit Card

I personally went to Sea Point ABSA to close my credit card account. I paid the balance owing in cash and received a receipt along with a guarantee that the account had been closed.<br> <br> At the end of the month I received another bill for credit card charges that month. realising this was a mistake, I contacted the relevant person (a lengthy and painful process) and was assured that the problem had been resolved.<br> <br> This month I have received an ADDITIONAL bill for another month fees, despite my closing the account months ago.<br> <br> I think ABSA is the worst bank in South Africa and I wish I had never banked with them.<br> <br> *DON'T OPEN AN ABSA ACCOUNT - they will never let you close it!!!!*

0
Replies (1)
Absa
Absa's reply05 Feb 2016, 14:24
Official
Hello Niceonesteve,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd