ABSA makes big money by not allocating your recharges made on their app

ABSA is making big money by not allocating the airtime recharges on their app to Cell C customers. ABSA takes yor money immediately, but does not send the money to your Cell C account/number/SIM. This has now happened on a number of occassions and when you have to buy more airtime to complain and try to get your money back, they give you a LONG reference number, but they DO NOTHING about it. They of course do what they do best - ABSA just blames their service provider - a company not known to anybody in South Africa. This company is most probably also in East Europe somewhere on the 15th floor of a Mombai registered company... Outsourcing is cheap and you do not have to offer work to South African unemployed people! Also, they do not give you any feedback on your complaint. They just ignore you and hope that you will forget about it or that you will just "go away".... Well, I intend to let the world know that it is better to buy Cell C airtime at the corner café than using the ABSA app... Maybe this is why everybody is moving away from ABSA to CAPITEC....