ABSA MAKES A FOOL OUT OF ME

ABSA Card Divison contacts me in Feb to increase my card limit. I give the information and I am told my limit will be increased by R15 000. I then get a SMS stating that my increase will be available within 24 hours.<br> <br> As I did not need it then I did not bother. On checking my statement today, before going of to the shops to buy hardware for an extentsion I find that my limit was only increased by R4000! I phone to ask why this is as I was informed it was R15 000, I get some stupid answer about ITC and blah blah blah. Then why tell me it is approved and make an idiot out of me?