EL
Ester L
1 reviews | Active since Oct 2019
26 Feb 2021, 10:10
ABSA & MacRobert Bullies
I have a credit card with ABSA. Due to the lockdown I had to go under Debt Rescue. ABSA accepted the arrangement with the Debt company and then suddenly decided they are not willing to accept the arrangement and handed me over to MacRobert Attorneys. For 3 months now I am getting harassed by MacRobert Attorneys. They have been sent emails, phoned and yet they keep on phoning me and send a sms on a daily basis. They received payment and when you do speak to them, they are arrogant and rude. ABSA and MacRobert should be named and shamed.
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Absa's replyOfficial
26 Feb 2021, 10:44Dear Ester De Lange Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards, Rezona Louw Group Customer Care
Best regards,
Absa's reply26 Feb 2021, 10:44
Official
Dear Ester De Lange Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards, Rezona Louw Group Customer Care
Best regards,