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Nkidiane N

1 reviews | Active since Jun 2017

08 Dec 2023, 05:03

ABSA MABOPANE CENTRAL CITY

Im witting to express my profound disappointment regarding my experience with ABSA bank Central City Mabopane. On the 7 November 2023 a ceiling panel suddenly fell on my shoulder inside the bank, causing physical pain and emotional distress. No intermediate action was taken to ensure my well-being or provide any form of assistance. As a loyal client for more than 30 years i am extremely disappointed by the way the employees and the Manager of ABSA BANK CENTRAL CITY MABOPANE handled the matter without showing care and the mistreatment i received as an elderly person and their loyal client. Reply (0)

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Replies (1)
Absa
Absa's reply08 Dec 2023, 08:48
Official
Dear Nkidiane
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
  
RegardsGodfrey NdouCustomer Value Management

Best regards,