ABSA LUTELY USELESS, THEY DON"T KNOW HOW TO SEND AN EMAIL!

On 05 October I phoned Absa Homeloans to remove a hold on my bond and request a letter confirming that there are no longer holds on the bond. They lifted the hold but the letter did not arrive. So on the 7 October I visited the Sunninghill branch, they got hold of Rihanna in homeloan collections, she promised to get a manager to send one. By 12 October it had still not arrived so I called the call centre at 9h38 and spoke to Lebo, she promised to speak to her manager get back to me shortly. I'M STILL WAITING!