RK
Rodney K

1 reviews | Active since Mar 2017

22 Mar 2017, 20:31

Absa lutely Shocking Service

<p>After the November hail storms, I had a collapsed ceiling and a water damaged wall.</p> <p>I called Absa and was imediatly given a claim number and told due to the high claims volumes I could have the damage repaired or wait for thier repairer. That was Great Service.</p> <p>On 26/12/2016 I sent the invoices to HOC Claims and again 11/1/2017 again 31/1/2017 again 20/2/201</p> <p>not once was there even a courtesy response to my emails.</p> <p>On 2/3/2017 I sent an email to the Claims Manager at HOC Claims still no reply to date.</p> <p>DISGUSTING SERVICE</p> <p> </p>

0
Replies (1)
Absa
Absa's reply23 Mar 2017, 11:08
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd