ABSA-lutely NEVER again

I always thought ABSA was not that bad and was actually one of the better banks to be with. Boy was I wrong. I have financed my car through ABSA from October 2014. I recently app**** for a home loan, first at ABSA, and after slow service and basic incompetence (I waited more than 7 working days for feedback where I got feedback from other banks within 2 days), it was declined due to affordability issues. What ABSA didn't say was that my car account has been in arrears for 6 months with R59. This is a fee which they did not deduct with my first car payment as they were supposed to. ABSA also did not notify me in any way, be it on a statement, through email or by phone. NOTHING. I had no idea I was in arrears with R59. (R5900 I understand, but R59!! PATHETIC). This has caused me to lose an opportunity to buy a new house and the property is back on the market again. According to other instantiations, I now have to clear my name and wait 6 - 12 months before applying for a home loan again. Thank you ABSA for being *********** and useless. I will NEVER bank there again nor advise anyone to bank there. You have cost me dearly and thus I will be moving to another bank.