ABSA Loyalty A Joke

I have been a loyal client to Absa VAF for a very long time so it was an obvious choice to re-finance my next vehicle with Absa VAF. When I app**** for the finance and was very happy with the offer I also noticed that I would get a R1000 back loyalty refund for re-financing with ABSA. I thought this was awesome and was very impressed with the offer. I called ABSA VAF after receiving my new vehicle asking about the R1000 return and I was told that it will be paid into my account around the 17th of December. To this day I had not received anything so I called. I was then directed to Ford Credit (Which is a direct division of ABSA VAF) but apparently the loyalty return does not apply then. If I had known Absa would pull such a sleezy move I would have financed with Standard Bank who offered me a slightly better interest rate. I guess that's what a person gets for trying to be ''loyal'' to one provider...