WM
Wonder M
1 reviews | Active since Mar 2022
04 Jan 2024, 07:55
Absa lotto app not paying winning numbers for no reason
Using Absa lotto app is simple and straight forward but when it comes to pay for winning numbers is a very big issue.you dont get paid.you find yourself having to phone Absa just to complain about R5 /R12 which is automatically supposed to be paid into your bank account, come on Absa this very unreasonable and unacceptable of you.please pay us.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
04 Jan 2024, 09:18Dear Wonder
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Absa's reply04 Jan 2024, 09:18
Official
Dear Wonder
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management