SM
Sbu M
1 reviews | Active since Dec 2020
29 Dec 2020, 11:10
ABSA LOTTERY APP NO PAYOUTS
After reading the reviews regarding lottery payouts I am now also even more reluctant on playing the lottery games through the ABSA app. I am also experiencing the same problem of payouts not being made not even an SMS. It seems it's a trend for ABSA clients judging from other complaints I see here. The payout amounts may be small but it's the principle that is at issue here.
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Absa's replyOfficial
29 Dec 2020, 11:16Dear Sbu Mabunda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Absa's reply29 Dec 2020, 11:16
Official
Dear Sbu Mabunda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care